SUPPORT CENTRE

Installation, app access and troubleshooting.

Start with the quick paths below. For app-specific issues, include your AgizaTips version, phone model and what you were doing when the problem appeared.

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Download problems

Use the official stable download route or choose another architecture from the version archive.

Open versions →
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Installation blocked

Android may require permission to install an APK from your browser or file manager.

Open install guide →
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Notifications

Check notification permissions inside Android and AgizaTips notification controls. Diagnostics inside Account can help isolate push issues.

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Watch issues

Watch is a main bottom tab. Starred matches should be available there; alert delivery still depends on permissions and backend event availability.

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Community issues

Community is available from Home and Account. Picks are tied to fixtures and lock around kickoff.

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Report a problem

Use the existing feedback form to send a bug report or product comment.

Open feedback →
The app opens but data is not loading.

Check your internet connection, retry the screen, and open Account → Diagnostics if available. If the website works but app data does not, the issue may be an API or authentication problem rather than the APK itself.

I am not receiving Watch alerts.

Confirm Android notification permission is enabled, AgizaTips notification controls allow the relevant alert type, and battery optimisation is not aggressively restricting the app.

Community does not show my new feature.

Confirm you are running the current app version and that the matching Community backend migration/version has been deployed.

How do I verify my installed version?

Check the version shown in the app/About area or compare your installed build with the current version listed on this website.

Current release: 3.6.1

Using an older APK? Updating first is often the fastest way to rule out a fixed client-side issue.

Download current APK